In order for you to use our Site and Services, we need to collect and process certain types of information. Depending on your use of our Site and Services, this may include:
Renters Warehouse BW Metro does not knowingly solicit or collect any personal information from anyone under 13 years of age, and children under 13 are not permitted to register for or use our Site or Services, include by subscribing to receive information from Renters Warehouse BW Metro. Parents can contact our customer service department to access, change, or delete the personal information that has been submitted by a child. If we become aware that a child under the age of 13 has provided us with personal information, we will delete it.
Renters Warehouse BW Metro may use the personal information we collect for the following purposes:
Renters Warehouse BW Metro will never sell or rent any of your personal information, and we will never share your personal information publicly without your consent. However, we may share your information with certain trusted third-party services to help us provide, improve, promote, or protect our products and Services. For example, we may partner with other companies to process your payments or store your data to support delivery of our products or Services. Whenever we share data with third-party services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do.
We also reserve the right to disclose personal information when it is reasonably necessary to conduct our business, protect Renter Warehouse’s legal rights and property, and to comply with the law or law enforcement. Otherwise, your personal information is never shared with any individual or other organization.
We take the security of your personal information seriously, and follow industry-standard practices to protect the data we collect and process. Renters Warehouse BW Metro has therefore put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the personal information that Renters Warehouse BW Metro collects. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties.
Remember, the safety and security of your information also depends on you. Where you have chosen or we have given you a user name and password for access to certain parts of the Site or Services, you are responsible for keeping the user name and password confidential. No method of transmission over the internet or electronic storage is completely secure, so Renters Warehouse BW Metro cannot guarantee its absolute security.
Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from residents of the European Economic Area. Our lawful bases include:
We try to keep email communications to a minimum, and give you the ability to opt in to any marketing communications we send. For example, we may send you email communications relating to our Services. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time. You can always opt out of receiving email information or mobile device notifications from Renters Warehouse BW Metro other than communications informing you of the completion of a purchase, user registration, correction of user data, or change of password, by logging into the Site and adjusting your user preferences in your account profile, or by sending us an email at email@example.com. If we have sent you a promotional email or mobile device notification, you may send us a return email or mobile device communication asking to be omitted from future email or mobile device distributions. This opt out does not apply to information provided to Renters Warehouse BW Metro as a result of a Services purchase, Services experience, Services Request, or other transactions.
We will hold your personal information on our systems for as long as is necessary to perform the relevant processing activity for that information, or as long as is set out in any relevant contract you hold with us. This is a case by case determination that depends on things like the nature of the data, why it is collected, why it is processed, and any relevant legal or operational retention needs. For example, we may retain your data for as long as you maintain an account on our Site so that we may process and deliver your orders. We may also be legally required to hold some types of information to fulfill our statutory obligations. We review our retention periods for personal information on a regular basis. When the relevant processing activity has been completed, we may destroy your data, or alternatively anonymize the data in such a way that you are not personally identifiable, either directly or indirectly.
Users or Site visitors residing in certain countries, such as the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights may include the ability to access, correct, and/or request deletion of your personal information. While these rights are not globally applicable, our customers are entitled to access the personal information that we hold about them. You can review the personal data you have provided us by accessing your account profile on our Site. To ensure that your personal information is accurate, complete, and up to date, by updating your account profile on our Site, or by contacting us through the email address below regarding any errors or updates affecting the personal information that we may hold. To delete the personal information you’ve provided to us, please log into your account and delete your account from the account settings page.
You may also send us an email at firstname.lastname@example.org. To protect your privacy and security, Renters Warehouse BW Metro may take reasonable steps to verify your identity before granting access to, correcting, or deleting data. We will generally respond to your request for information within thirty days, unless, for reasons beyond our control, a longer response time is necessary, in which case, you will be advised accordingly. Please note that we may retain certain information as required by law or as necessary for our legitimate business purposes.
Renters Warehouse BW Metro strives to satisfy our customers’ and visitors’ privacy concerns. However, if you have contacted Renters Warehouse BW Metro about your issue and are still unhappy with our response, and if you are also a resident of the European Economic Area, subject to applicable law, you may also have the right to object to Renters Warehouse BW Metro’s use of your personal information, and to lodge a complaint with your local data protection authority. More information is available here.
By using this Site, you signify your acceptance of this policy and Terms of Service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Renters Warehouse BW Metro
9841 Broken Land Parkway Suite 210, Columbia, MD 21046
This document was last updated on May 25, 2018